Shipping Policy

processing time

Generally, your purchase will be shipped within 1-3 business days. We also provide an estimated delivery date at checkout!

www.couturebuy.shop(collectively, “we,” “us,” or “our”) is open Monday to Saturday 10am to 9pm. Pacific Time. If you place your order on a weekend, holiday, or outside of our normal business hours, the item will be ready for shipment within the next 3-5 business days.

us will endeavor to accommodate special shipping requests, however, it is the customer's responsibility to understand our shipping procedures.

While delivery may be scheduled for a specified arrival time, we cannot guarantee delivery at any specific time. Delays may be due to weather or mechanical problems, us cannot refund shipping charges for such delays as they are beyond our control.

If you place an expedited shipping order before 11:00 AM (Pacific Time), your order will ship the same day; after 11:00 AM (Pacific Time), your order will ship the next business day.

We review, verify and approve every order. Discrepancies between billing and shipping information may cause delays. We may contact you, so please provide a phone number for billing and shipping.

Please note that we may occasionally experience shipping delays.

 

If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

 

EMAIL：[email protected] 

(Monday~Saturday, 10 a.m. to 9 p.m.)